Orientation modules about the dairy industry


The Canadian Dairy Commission offers this online Orientation Session to anyone with a genuine interest in the workings of the Canadian milk supply management system. It is a great training tool for

  • producer and processor representatives on the various industry committees
  • government employees dealing with the dairy industry
  • employees of lending institutions or input companies who have dairy producers as clients.

The Orientation Session is composed of 9 modules.

Topic Duration (min)
Directives 2
1 Overview of key players 15
2 How farm gate prices of milk are established 10
3 Market sharing quota 20
4 The Special Milk Class Permit Program 10
5 Surplus Removal 7
6 Pooling 22
7 Imports of Dairy Products 6
8 Exports of Dairy Products 5
9 Domestic Seasonality Programs 5
Please Note:

Due to the evolution of the industry, the following modules are no longer entirely up-to-date:

  • Module 2
  • Module 3
  • Module 5
  • Module 8

The Commission will update the modules as soon as possible. We apologize for any inconvenience.


After completing the modules, you should be able to

identify and distinguish the main agreements and bodies that make decisions and understand the role of each.
explain the relationship between demand, quota and production, the effect of skim-off on demand, and the effect of surplus removal and Special Classes on farm revenues.
evaluate various scenarios and explain their potential impact on the elements of the dairy supply management system.
anticipate the impact of certain policy decisions on the various elements of the supply management system.

Technical requirements

To prevent sound delays and allow for a good viewing of the modules, your system should meet the following requirements:

  • Internet Explorer version 6 or higher
  • Adobe Flash Player
  • A minimum screen resolution of 1024x768
  • A sound card
  • Head phones or speakers
  • A video card

Getting started

To have access to the session, you first need to register online. Once your registration is approved, you will receive a username and a password that will give you access to the modules. Visit the Orientation modules login page to login to the modules.

Registration is free